Shipping & Returns:
1. How long will it take for my order to arrive?
We process and ship orders within 1-2 business days. The delivery time will depend on your location and the shipping method you choose at checkout
2. Do you offer free shipping?
Yes, we offer free shipping on all prepaid orders but charge a flat ₹40 if you choose Cash on Delivery
3. Can I return or exchange my order?
Return and Exchange is only applicable if you receive a wrong or defected product
4.How can I track my order?
Just choose "Track Order" from the menu and enter the order details
Products:
1. What is the quality of the mug that you sell?
We only sell superior quality A++ grade ceramic mugs which are dishwasher and microwave safe
2. How is the quality of the print on mugs?
The print quality would be high definition long-lasting
3. How would be the packaging of the mugs??
We ship our mugs in specially made cardboard mug boxes which protects the mug during shipping
4. Do you offer personalized mugs?
Yes, we have a variety of personalized mugs available on our store. Just fill all the required details before adding the product to the cart
5. Do you have any physical store that I can visit?
Currently, we are an online-only store and do not have a physical location. However, we are always working to expand our business and may have a physical store location in the future
Payments:
1. What payment methods do you accept?
We accept payment by debit card, credit card and UPI. We also accept cash on delivery.
2. Is it safe to enter my payment information on your website?
Yes, it is safe to enter your payment information on our website. We use secure encryption protocols to protect your data and ensure a safe transaction experience